Projects
Winter Activity Tracker Web App (2025)
Link: https://wvumist452winterapplicationgroup2.azurewebsites.net/
- Built an ASP.NET Core MVC application serving as a winter sports info hub and blog
- Used Azure DevOps for agile project management, source control, and pipelines
- Provisioned Azure SQL Server with RBAC and deployed via Azure App Service
Work Experience
IT Support Specialist — (2026–Present)
- Providing technical support for hardware, software, and network-related issues, diagnosing problems and implementing effective solutions to minimize downtime.
- Assisting users with account management, system access, and workstation setup while maintaining a high level of customer service and professionalism.
- Documenting support requests, tracked issue resolution, and collaborated with team members to ensure timely completion of technical support tasks.
Sales Associate — Lowe’s (2025–2026)
- Provided hands-on technical support for paint systems, coatings, and application tools
- Diagnosed customer issues and recommended corrective solutions
- Managed high-volume service requests while maintaining professionalism
Washbay Attendant — Matheny Motors (2021–2026)
- Adapted to diverse customer needs with tailored solutions
- Collaborated with team members to maintain efficient operations